Ara Ava, Owner and IT Support Specialist at PXLA

The Experience Behind PXLA

Meet Ara Ava

Owner & IT Support Specialist

With more than twenty years of hands-on technology experience, I founded PXLA to help small and growing businesses gain access to enterprise-level IT expertise without enterprise complexity.

My goal is simple. Provide dependable technology support, practical cybersecurity, modern cloud solutions, and honest advice that helps businesses stay productive, secure, and prepared for growth.

Whether solving everyday IT problems, securing business networks, managing Microsoft 365, or implementing AI-powered workflows, I believe technology should simplify your business — not complicate it.

20+
Years of Technology Experience
100+
Companies Served in the Last 5 Years
500+
Users Supported
200+
Servers Managed
50+
Businesses Secured from Threats in the Last 5 Years
80+
Workflows & Processes Automated in the Last 5 Years

Why I Started PXLA

After spending years working in enterprise technology environments, I saw firsthand how powerful the right technology strategy could be.

Unfortunately, many small businesses never receive that same level of expertise. Instead, they often rely on reactive support, inconsistent service, or solutions that create more complexity than value.

I created PXLA to change that.

PXLA brings enterprise thinking to small businesses through proactive IT support, cybersecurity, cloud services, networking, Microsoft 365 management, Google Workspace administration, and modern AI solutions.

My focus is building long-term relationships based on trust, responsiveness, and practical technology guidance — not one-time fixes.

Areas of Expertise

Full-spectrum technology expertise, focused on what actually moves your business forward.

Managed IT Support

Fast, reliable technical support that keeps businesses productive.

Cybersecurity

Protect devices, users, and business data through layered security.

Microsoft 365

Administration, licensing, security, collaboration, and productivity.

Google Workspace

Deployment, administration, migration, and user management.

Networking

Business Wi-Fi, switches, routers, VPNs, firewalls, and network optimization.

Cloud Services

Cloud infrastructure, migration, storage, backup, and business continuity.

Backup & Disaster Recovery

Protect business data and prepare for unexpected events.

Technology Consulting

Strategic planning and technology recommendations aligned with business goals.

Artificial Intelligence

Business AI adoption, workflow automation, and productivity improvements.

Workflow Automation

Reduce repetitive tasks and improve operational efficiency.

Over Two Decades of Technology Experience

Throughout my career I have worked across nearly every aspect of business technology.

From desktop support and server administration to enterprise infrastructure, cloud platforms, cybersecurity, networking, Microsoft 365, Google Workspace, DevOps, automation, and artificial intelligence, I've helped organizations solve technology challenges while improving reliability, security, and productivity.

My experience spans enterprise environments supporting hundreds of employees, complex infrastructure, cloud services, technology operations, and business-critical systems.

Today, PXLA brings that same enterprise mindset to businesses of every size.

Technology Expertise

A modern technology stack spanning cloud, security, collaboration, and AI.

IT Support & Help Desk

Help Desk SupportRemote & Onsite SupportPC & Mac SupportHardware Diagnostics

Cloud & Infrastructure

AWS CloudCloudflareCloud InfrastructureVirtualization

Microsoft & Google Ecosystem

Microsoft 365Google WorkspaceWindows ServerActive DirectoryMicrosoft Entra IDDNSSSLIdentity Management

Networking & Security

NetworkingVPNFirewallsWi-FiCybersecurityEndpoint Protection

Backup & Continuity

Backup SolutionsBusiness ContinuityRemote MonitoringRemote Support

AI & Automation

AutomationArtificial IntelligenceChatGPTClaudeGoogle GeminiWorkflow Automation

Always Learning. Always Improving.

Technology changes constantly. Staying current isn't optional. PXLA continuously invests in professional development to stay current with modern cloud platforms, cybersecurity, artificial intelligence, machine learning, and business technology best practices.

AWS Certified Cloud Practitioner

Foundational expertise in cloud architecture, services, and best practices.

Microsoft Certified Professional

Validated expertise across Microsoft platforms and technologies.

Stanford Machine Learning Specialization

Foundational machine learning and applied AI concepts.

Vanderbilt Generative AI Strategic Leader

Strategic approaches to adopting generative AI in business.

Google AI Essentials

Practical, real-world applications of AI for business productivity.

IBM Generative AI

Core concepts and business applications of generative AI.

What Sets PXLA Apart

It's not just what we do — it's how we do it.

Enterprise Experience

More than twenty years solving real business technology challenges.

Direct Communication

Work directly with the consultant performing the work — not a call center.

Security First

Protecting your business is built into every recommendation.

Long-Term Partnership

Technology guidance that grows alongside your business.

Technology Should Just Work.

Technology should help businesses grow — not slow them down. Business owners shouldn't spend their day worrying about computers, cybersecurity, software licensing, backups, or network problems. My philosophy is simple.

  • Deliver honest advice.
  • Respond quickly.
  • Communicate clearly.
  • Solve problems before they become emergencies.
  • Build long-term partnerships instead of transactional relationships.

Technology should become one less thing you have to think about.

Ara Ava, Owner and IT Support Specialist at PXLA

Ara Ava

Owner & IT Support Specialist

Over 20 Years ExperienceEnterprise ITCybersecurityCloud InfrastructureAI Automation

Ready to Simplify Your Technology?

Whether you need day-to-day IT support, stronger cybersecurity, Microsoft 365 management, cloud services, networking, or AI consulting, PXLA is ready to help.